Richard Bird is the chief customer information officer for Ping Identity. He is a cyber security industry veteran, identity-centric security expert, voice of the customer and an advisor to the global marketplace on solutions for the most challenging business issues faced in today’s world. Richard is a dynamic international speaker and a pragmatic former corporate executive that cuts through the hype and hyperbole of today’s cyber security realities and does it in an engaging and thought-provoking way. He has spent more than 20 years in corporate business and technology roles within multiple industries. His diverse background includes serving as a chief information officer, a chief information security officer and the global head of identity for JPMorgan Chase’s consumer businesses. Richard’s combination of IT operations and security experience have afforded him the opportunity to be a trusted and strategic advisor to hundreds of companies for topics ranging from identity-centric security, to threat and vulnerability management, data protection and cloud security.